Shipping policy

Shipping Policy

Thank you for shopping with us! We strive to process and deliver your order as quickly and efficiently as possible.

Order Processing

Orders are processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
During sales, promotions, or peak seasons, processing times may be slightly longer.

Shipping Times

Estimated delivery times may vary depending on your location:

Domestic Orders: 3–7 business days
International Orders: 7–21 business days

Please note that delivery times are estimates and may be affected by factors beyond our control, such as weather conditions, customs clearance, or carrier delays.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address and selected shipping method. Any available free shipping promotions will be clearly displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number (where available) so you can monitor your shipment.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item(s) and packaging. We will review your request and arrange an appropriate resolution.